Here’s what you need to know

$11 for postage and $15 courier for South East Queensland. Delivery charges outside of South East Queensland are calculated upon request. Free delivery for orders over $1000.

We use Australia Post, Aramex Couriers and Couriers Please.

Standard production time is 7 – 10 working days before dispatch, however if you have a presentation date that is sooner please let us know as we can usually accommodate.

Yes.

Engraving is built into the cost of the trophy. We can provide and all-inclusive quote upon request.

We can engrave almost any text. We are happy to offer suggestion on engraving text based on our years of experience in the industry.

PDF, EPS and black and white JPG if the file is high enough quality.

We accept text in a Word Document, Excel Spreadsheet or typed out in your email with your order.

Yes. We send artwork layouts for approval before engraving.

This really depends on the award. You can have as much text as you like provided there is enough space on the award. The price will stay the same regardless of how many lines of engraving you have.

We accept payment via Direct Debit, Credit Card or EFTPOS.

You can make changes to your order up until layouts are approved. Once layouts are approved we cannot make changes to your order.

Yes, we keep the details of all orders on file for easy future ordering.

Yes.

If your order is incorrect when it arrives due to an error at our end we will re-supply the correct product free of charge. Incorrect orders due to customer error will need to be re-ordered at the customer’s own expense.

Yes.

Orders can be collected from our office at 7/34 Old Pacific Highway, Yatala between the hours of 8am and 3.30pm Monday to Thursday.